Boiler Service – [Big Brands Broken Promises]

Are you paying for a full boiler service agreement but not getting what you were promised? You’re are not the only one!

A “Which?” investigation went undercover to record engineers from some of the major energy brands in the UK.  Have a look for yourself, the findings are remarkable:




[Boiler service] The Results

According to the article, 5 out of 6 major brands recorded did not follow the manufacturer’s servicing instructions. These instructions are vital and may invalidate your manufacturers warranty if not adhered to.  Even if you pay for insurance on your boiler, your insurance company may not be liable to pay out if your boiler isn’t maintained in line with the instructions set out by the manufacturer.

Both British Gas and HomeServe failed to meet all of their ‘customer promises’, the investigation found. These promises are what draws many customers to these major brands. Not delivering on promises can be misleading in the marketplace and may mean customers aren’t receiving the service they thought they had signed up for.

According to an expert from ‘Which?’, an engineer from Corgi ‘left the boiler potentially unsafe’, which could put a household at risk; and an engineer from SSE “put himself at risk of an electric shock”. In the words of their experts, the engineer ‘appeared not to be familiar with the model of the boiler’, a major brand commonly found in the UK.

So Why Choose Plus Heat?

  • No false promises –  we provide the service we say we provide but with an added personal touch! We are able to stay connected to each and everyone of you, providing 24/7 emergency care.
  • Trusted engineers –  Gas safe registered, with  fully qualified training. We pick the best of the best to provide you with the exceptional service you expect. We can assign engineers based on previous work and location, meaning we can get an engineer out to you within 4 hours!
  • We provide a 14 step guide to help you understand the rules the engineer needs to follow when servicing a boiler. Take a look at it here, and understand what service you are actually getting.





  • Plus Heat provide Home Emergency Cover and Call-out Services to Letting Agents, Landlords and Homeowners throughout the UK. Our technically trained support team are on hand 24 hours a day, 365 days a year (yes, even Christmas Day!) to provide technical advice when you need it most; and if necessary, arrange for an expert Gas Safe engineer to pay you a visit faster than you can say ‘Broken Boiler!’

    Call our team now on 0808 164 2892 (option 1) or email us to see how we can help you today!

     

5 tips to improve your home’s energy efficiency

Energy Efficient Lightbulbs

Taking just a few simple measures, such as turning your heating down, or switching to a lower washing machine setting, can have a significant effect on annual bills and the sooner you start making changes, the greater the savings will be.

Here are just a few of our top tips on how you can make your home more energy efficient…

1. Get a Smart Energy Meter

No more estimated bills, understand what you need to pay and budget around this – Understanding how your money is being spent  allows for improvements in  energy efficiency as you can reduce your highest energy output!

2. New Boiler

Old boilers waste more than 30% of your energy. That means with a new A rated boiler you can save more than £305 from a old G rated boiler. Moreover with a new boiler, Plus Heat can cover your annual service and emergency cover with the most competitive rate on the market. Buying a new boiler with no protection is like buying a home with no home insurance.

3. Water Efficiency

Get a water efficient shower head – you can in fact save more than £75 per year and extra £120 on water bills if using a water meter.

4. Use energy efficient LED bulbs

LED bulbs use 75% less energy and last 25 times longer than incandescent light bulbs – moreover they reduce down light wattage by 75% or more.

5. Efficient windows and draught excluding doors

Changing from single to double glazing can save more than £80 a year and dramatically increase the security of your home. Moreover draught excluders around doors can save more than £25 a year, thus a saving of more than £100 by simply changing windows and increasing draught exclusion.


Plus Heat provide Home Emergency Cover and Call-out Services to Letting Agents, Landlords and Homeowners throughout the UK. Our technically trained support team are on hand 24 hours a day, 365 days a year (yes, even Christmas Day!) to provide technical advice when you need it most; and if necessary, arrange for an expert Gas Safe engineer to pay you a visit faster than you can say ‘Broken Boiler!’

Call our team now on 0808 164 2892 (option 1) or email us to see how we can help you today!