{"id":6047,"date":"2019-11-14T10:58:02","date_gmt":"2019-11-14T10:58:02","guid":{"rendered":"https:\/\/demo.plusheat.uk\/?page_id=6047"},"modified":"2023-11-30T11:06:05","modified_gmt":"2023-11-30T11:06:05","slug":"our-promise","status":"publish","type":"page","link":"https:\/\/www.plusheat.co.uk\/v1\/our-promise\/","title":{"rendered":"Our Promise"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6047\" class=\"elementor elementor-6047\" data-elementor-settings=\"[]\">\n\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-element elementor-element-61af3e2 elementor-section-full_width elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"61af3e2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5936d0 elementor-column elementor-col-100 elementor-top-column\" data-id=\"c5936d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e975ee9 elementor-widget elementor-widget-shortcode\" data-id=\"e975ee9\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"plusheat-breadcrumb\"><div class=\"plusheat-breadcrumb-inner\"><span class=\"home\"><a href=\"https:\/\/www.plusheat.co.uk\/v1\"><img src=\"https:\/\/www.plusheat.co.uk\/v1\/wp-content\/uploads\/2019\/10\/breadcrumb-home-icon.png\"\/><\/a><\/span><span class=\"separtor\"><img src=\"https:\/\/www.plusheat.co.uk\/v1\/wp-content\/uploads\/2019\/10\/breadcrumb-arrow-icon.png\"\/><\/span><span><a href=\"https:\/\/www.plusheat.co.uk\/v1\/our-story\/\">Why PlusHeat<\/a><\/span><span class=\"separtor\"><img src=\"https:\/\/www.plusheat.co.uk\/v1\/wp-content\/uploads\/2019\/10\/breadcrumb-arrow-icon.png\"\/><\/span><span class=\"current-page\">Our Promise<\/span><\/div><div class=\"plusheat-page-menu\"><div class=\"menu-footer-4-container\"><ul id=\"menu-footer-4\" class=\"menu\"><li id=\"menu-item-4956\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4956\"><a href=\"https:\/\/www.plusheat.co.uk\/v1\/our-story\/\">Our Story<\/a><\/li>\n<li id=\"menu-item-6049\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6049\"><a href=\"https:\/\/www.plusheat.co.uk\/v1\/our-promise\/\">Our Promise<\/a><\/li>\n<li id=\"menu-item-4955\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4955\"><a href=\"https:\/\/www.plusheat.co.uk\/v1\/work-with-us\/\">Careers<\/a><\/li>\n<li id=\"menu-item-10467\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10467\"><a href=\"https:\/\/www.plusheat.co.uk\/v1\/our-team\/\">Our Team<\/a><\/li>\n<li id=\"menu-item-6281\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6281\"><a href=\"https:\/\/www.plusheat.co.uk\/v1\/contact\/\">Contact Us<\/a><\/li>\n<li id=\"menu-item-6288\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6288\"><a href=\"https:\/\/www.plusheat.co.uk\/v1\/become-an-engineer\/\">Become an Engineer<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-8eaaf64 elementor-section-full_width elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"8eaaf64\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-107f020 info-left-col elementor-column elementor-col-66 elementor-top-column\" data-id=\"107f020\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3511df0 elementor-widget elementor-widget-heading\" data-id=\"3511df0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Our promise to our customers.<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0174cf0 faq-content elementor-widget elementor-widget-text-editor\" data-id=\"0174cf0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>At PlusHeat, we base everything we do around the five core elements of our PlusHeat Promise. This means whether you are a homeowner, landlord or even an estate agent, you\u00a0can be safe in the knowledge that you will experience the very best service around.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38fdfcf faq-content text-lg elementor-widget elementor-widget-text-editor\" data-id=\"38fdfcf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><b>Reliability\u00a0<\/b><\/p><p>We\u2019ll ensure an engineer visits your property within 24-48hrs of reporting a breakdown\u00a0<\/p><p>\u00a0<\/p><p><b>Trustworthy<\/b>\u00a0<\/p><p>We\u2019re always looking at ways to improve our service and have continued transparency\u00a0<span style=\"font-family: Montserrat, sans-serif;\">between us and the customer\u00a0<\/span><\/p><p>\u00a0<\/p><p><b>Convenient\u00a0<\/b>\u00a0<\/p><p>You can easily report breakdowns on the phone or online 24\/7.\u00a0<\/p><p>\u00a0<\/p><p><b>Supportive<\/b>\u00a0<\/p><p>We acknowledge that not all repairs are straightforward, so we ensure that customers are\u00a0<span style=\"font-family: Montserrat, sans-serif;\">fully supported and informed throughout the process.\u00a0<\/span><\/p><p>\u00a0<\/p><p><b>Responsive<\/b>\u00a0<\/p><p>We are always available within seconds during core hours for general queries and 24hrs for\u00a0<span style=\"font-family: Montserrat, sans-serif;\">emergencies<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbd51ee sidebar elementor-column elementor-col-33 elementor-top-column\" data-id=\"bbd51ee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7a3e7c elementor-widget elementor-widget-sidebar\" data-id=\"a7a3e7c\" data-element_type=\"widget\" data-widget_type=\"sidebar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<section id=\"nav_menu-2\" class=\"widget widget_nav_menu\"><h2 class=\"widget-title\">Quick Links<\/h2><div class=\"menu-quick-links-container\"><ul id=\"menu-quick-links\" class=\"menu\"><li id=\"menu-item-18638\" class=\"get-covered-menu menu-item menu-item-type-custom menu-item-object-custom menu-item-18638\"><a href=\"https:\/\/www.plusheat.co.uk\/\">Get Covered<\/a><\/li>\n<li id=\"menu-item-6101\" class=\"our-promise-menu menu-item menu-item-type-post_type menu-item-object-page menu-item-6101\"><a href=\"https:\/\/www.plusheat.co.uk\/v1\/our-promise\/\">Our Promise<\/a><\/li>\n<li id=\"menu-item-6273\" class=\"our-story-menu menu-item menu-item-type-post_type menu-item-object-page menu-item-6273\"><a href=\"https:\/\/www.plusheat.co.uk\/v1\/our-story\/\">Our Story<\/a><\/li>\n<\/ul><\/div><\/section><section id=\"text-3\" class=\"widget widget_text\"><h2 class=\"widget-title\">Our cover includes:<\/h2>\t\t\t<div class=\"textwidget\"><ul class=\"our-cover-widget\">\n<li class=\"unlimited-callouts\">Unlimited Call Outs<\/li>\n<li class=\"parts-labour\">Parts &amp; Labour<\/li>\n<li class=\"breakdown-line\">24\/7 Breakdown Line<\/li>\n<\/ul>\n<\/div>\n\t\t<\/section><section id=\"text-2\" class=\"widget widget_text\"><h2 class=\"widget-title\">Get in Touch<\/h2>\t\t\t<div class=\"textwidget\"><p>If you have any questions,<br \/>please give us a call<\/p>\n<p><a class=\"sidebar-contact\" href=\"tel:0808 164 2892\">0808 164 2892<\/a><\/p>\n<\/div>\n\t\t<\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-cd7eac0 elementor-section-full_width separator-section elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"cd7eac0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68f5021 elementor-column elementor-col-50 elementor-top-column\" data-id=\"68f5021\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-703d8ba elementor-widget elementor-widget-image\" data-id=\"703d8ba\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"257\" height=\"107\" src=\"https:\/\/www.plusheat.co.uk\/v1\/wp-content\/uploads\/2019\/10\/after-section-left.png\" class=\"attachment-large size-large\" alt=\"after-section-left\" loading=\"lazy\" sizes=\"100vw\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-931ddd1 elementor-column elementor-col-50 elementor-top-column\" data-id=\"931ddd1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69bbb11 elementor-widget elementor-widget-image\" data-id=\"69bbb11\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"257\" height=\"107\" src=\"https:\/\/www.plusheat.co.uk\/v1\/wp-content\/uploads\/2019\/10\/after-section-right.png\" class=\"attachment-large size-large\" alt=\"after-section-right\" loading=\"lazy\" sizes=\"100vw\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-f659e42 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"f659e42\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fe4b78 elementor-column elementor-col-25 elementor-top-column\" data-id=\"9fe4b78\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1faea0e elementor-column elementor-col-50 elementor-top-column\" data-id=\"1faea0e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa770a5 elementor-widget elementor-widget-heading\" data-id=\"aa770a5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Worry less, enjoy more.<br\/>\nJoin our satisfied customers<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d13f96b elementor-widget elementor-widget-shortcode\" data-id=\"d13f96b\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><!-- TrustBox widget - Mini Carousel --> <div class=\"trustpilot-widget\" data-locale=\"en-GB\" data-template-id=\"539ad0ffdec7e10e686debd7\" data-businessunit-id=\"59e0d6b80000ff0005ad90df\" data-style-height=\"350px\" data-style-width=\"100%\" data-theme=\"light\" data-stars=\"4,5\"> <a href=\"https:\/\/uk.trustpilot.com\/review\/www.plusheat.co.uk\" target=\"_blank\" rel=\"noopener\">Trustpilot<\/a> <\/div> <!-- End TrustBox widget --><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8af6cdd elementor-column elementor-col-25 elementor-top-column\" data-id=\"8af6cdd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our promise to our customers. At PlusHeat, we base everything we do around the five core elements of our PlusHeat Promise. This means whether you are a homeowner, landlord or even an estate agent, you\u00a0can be safe in the knowledge that you will experience the very best service around. Reliability\u00a0 We\u2019ll ensure an engineer visits [&hellip;]<\/p>\n","protected":false},"author":152,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.0.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Our Promise | PlusHeat - Heating Cover UK<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our Promise | PlusHeat - Heating Cover UK\" \/>\n<meta property=\"og:description\" content=\"Our promise to our customers. At PlusHeat, we base everything we do around the five core elements of our PlusHeat Promise. This means whether you are a homeowner, landlord or even an estate agent, you\u00a0can be safe in the knowledge that you will experience the very best service around. 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Our technically trained support team are on hand 24 hours a day, 365 days a year (yes, even Christmas Day!) to provide technical advice when you need it most; and if necessary, arrange for an expert Gas Safe engineer to pay you a visit faster than you can say &#039;Broken Boiler!&#039;.\",\"publisher\":{\"@id\":\"https:\/\/www.plusheat.co.uk\/v1\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/www.plusheat.co.uk\/v1\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.plusheat.co.uk\/v1\/our-promise\/#primaryimage\",\"inLanguage\":\"en-GB\",\"url\":\"https:\/\/www.plusheat.co.uk\/v1\/wp-content\/uploads\/2019\/10\/after-section-left.png\",\"width\":257,\"height\":107,\"caption\":\"after-section-left\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.plusheat.co.uk\/v1\/our-promise\/#webpage\",\"url\":\"https:\/\/www.plusheat.co.uk\/v1\/our-promise\/\",\"name\":\"Our Promise | PlusHeat - Heating Cover UK\",\"isPartOf\":{\"@id\":\"https:\/\/www.plusheat.co.uk\/v1\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.plusheat.co.uk\/v1\/our-promise\/#primaryimage\"},\"datePublished\":\"2019-11-14T10:58:02+00:00\",\"dateModified\":\"2023-11-30T11:06:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.plusheat.co.uk\/v1\/our-promise\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.plusheat.co.uk\/v1\/our-promise\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.plusheat.co.uk\/v1\/our-promise\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.plusheat.co.uk\/v1\/\",\"url\":\"https:\/\/www.plusheat.co.uk\/v1\/\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"position\":2,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.plusheat.co.uk\/v1\/our-promise\/\",\"url\":\"https:\/\/www.plusheat.co.uk\/v1\/our-promise\/\",\"name\":\"Our Promise\"}}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.plusheat.co.uk\/v1\/wp-json\/wp\/v2\/pages\/6047"}],"collection":[{"href":"https:\/\/www.plusheat.co.uk\/v1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.plusheat.co.uk\/v1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.plusheat.co.uk\/v1\/wp-json\/wp\/v2\/users\/152"}],"replies":[{"embeddable":true,"href":"https:\/\/www.plusheat.co.uk\/v1\/wp-json\/wp\/v2\/comments?post=6047"}],"version-history":[{"count":6,"href":"https:\/\/www.plusheat.co.uk\/v1\/wp-json\/wp\/v2\/pages\/6047\/revisions"}],"predecessor-version":[{"id":18527,"href":"https:\/\/www.plusheat.co.uk\/v1\/wp-json\/wp\/v2\/pages\/6047\/revisions\/18527"}],"wp:attachment":[{"href":"https:\/\/www.plusheat.co.uk\/v1\/wp-json\/wp\/v2\/media?parent=6047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}