• Boiler and controls as standard
• Thermostats, (non smart) heating controls, frost stats
• Clocks, timers and programmers
• Radiators and valves
• Hot water, feeds and expansion tanks

Included in all plans

• 24/7 Breakdown Reporting
• Same or next day response
• Unlimited Callouts
• Parts & labour included

Agreement Terms & Conditions

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Plan Summary Document

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Plan Information Document

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Central Heating

• Pumps & motorised valves
• Clocks, timers and programmers
• Radiators and valves
• Hot water, feeds and expansion tanks

Things We Don’t Cover

• Pre-existing and system design faults
• Faults and inaccessible components
• Underfloor heating
• Any faults caused by sludge, scaling or blockages

Taps and Toilets

• Leaking taps and running toilets
• Ball cocks, siphons and valves
• Replacement of non-ceramic tap washers

White Goods

No repairs to the following items:

• Dishwasher
• Washing Machine
• Tumble Dryer
• Combined Washer-Dryer
• Fridge
• Freezer / Fridge-Freezer
• Microwave

Gas Fire

• Repairs to a single Gas Fire including any manufacturer fitted parts inside your fire

Electrics

• Internal mains electric wiring
• Fuse boards & circuit breakers
• Sockets & switches

Plumbing
Hot and Cold Plumbing System

• Hot & cold water pipes
• Cold water tanks and overflows

Water & Gas Supply Pipes

• Hot & cold water pipes
• Cold water tanks and overflows

Drainage

• Blocked or leaking internal drains and waste pipes
• Blocked or leaking external drains within your boundary