Help & advice for your boiler

The Worcester boiler F7 fault code means the boiler is detecting a flame when there should not be one. This false flame signal causes the boiler to shut down as a safety measure. The most common causes are dirty or damaged ignition electrodes, a…

The Worcester boiler F0 fault code means the boiler has detected an internal error. This usually points to a problem with the control board, wiring, ignition leads or gas valve system. The boiler shuts down to protect itself.  Common causes include a faulty printed…

The Worcester boiler C7 fault code means the boiler fan is not running when it should. The fan is needed to clear waste gases safely out of your home, so the boiler shuts down as a safety measure. This code often appears with numbers…

The Worcester boiler 1021 fault code means there is a problem with the hot water temperature sensor. The sensor is either defective or its plug is not properly connected, so the boiler cannot accurately read the temperature of your domestic hot water. This often…

The Worcester boiler C6 fault code means your boiler has detected a problem with the fan speed. The fan is either running too fast or too slow, so the boiler shuts down as a safety measure to stop harmful gases building up.  Common causes…

If your boiler controls not working has left you fiddling with the thermostat for no result, the causes are usually more ordinary than people expect.  Most of the time it comes down to flat batteries in a wireless thermostat, a lost connection between the…

A new boiler needs its first service within 12 months of the installation date. Most manufacturers set this as a firm condition of the warranty, so the clock starts ticking the day your boiler is commissioned, not the date your old boiler was last…

When people talk about boiler service vs gas safety check, they're often surprised to learn these are two different things, not two names for the same visit.  A gas safety check is a legal inspection carried out by a Gas Safe registered engineer that…