Landlord FAQs

Landlord boiler cover protects you from the cost of boiler and heating breakdowns in rental properties. It usually includes repairs, heating system fixes, and often an annual service and Gas Safety Certificate (CP12).

It typically includes:

• Boiler repairs
• Heating system repairs
• Optional plumbing cover
• Optional electrics cover
• Optional drainage cover
• Emergency support
• Annual servicing and CP12 (on selected plans)

It depends on:

• Your property type
• Boiler age
• Level of risk protection you want

Most landlords choose boiler + heating cover, then add plumbing, electrics, or drainage for extra protection.

Plans usually include:

• Boiler-only cover
• Heating cover
• Home cover (plumbing, electrics, drainage)
• Total cover (security, pest control, emergencies)

Yes. You can choose boiler-only cover or include it as part of a wider protection plan.

Yes. Cover is usually arranged per property to ensure each property is protected correctly.

Plans typically start from around £5.99 per month, depending on the level of cover selected.

Yes. Most plans offer flexible monthly payment options instead of annual payments.

Cover usually focuses on repairs. Boiler replacement may be considered if the boiler cannot be repaired, depending on your plan terms.

Yes. Common exclusions may include:

• Repair requests within the first 28 days
• Pre-existing faults
• Poor maintenance
• Properties left unoccupied for over 30 days
• Certain boiler types

Call-out fees may also apply depending on the plan.

No. Structural issues such as subsidence are covered under building insurance, not boiler cover.

A full boiler service is not legally required, but landlords must arrange an annual Gas Safety Check (CP12) carried out by a Gas Safe registered engineer.

Yes. Landlords are legally responsible for:

• Maintaining heating and hot water systems
• Keeping gas appliances safe
• Fixing faults promptly
• Providing annual CP12 certificates to tenants

Every 12 months. Annual gas safety checks are required under UK gas safety regulations.

Landlords are responsible for maintaining:

• Boilers and heating systems
• Plumbing
• Electrics
• Gas systems

They must also ensure the property remains safe and habitable.

No. However, landlords are still legally responsible for repairs and safety, so boiler cover helps manage costs and reduce risk.

It helps protect you from unexpected repair costs, ensures quicker repairs, and helps keep tenants safe and satisfied.

Yes. It can help spread costs, reduce expensive repair bills, and provide faster support when problems occur.

You will need to pay repair costs yourself, which can become expensive and disruptive for tenants.

Landlord boiler cover is designed specifically for rental properties and may include compliance support such as Gas Safety Checks (CP12). Standard boiler cover is intended for homeowners.

Usually not. Standard landlord insurance does not normally include boiler breakdown cover, so separate boiler cover is often required.

Anyone who owns and rents out a property, including:

• Houses
• Flats
• Apartments