At PlusHeat, we base everything we do around the five core elements of our PlusHeat Promise. This means whether you are a homeowner, landlord or even an estate agent, you can be safe in the knowledge that you will experience the very best service around.
Reliability
We’ll ensure an engineer visits your property within 24-48hrs of reporting a breakdown
Trustworthy
We’re always looking at ways to improve our service and have continued transparency between us and the customer
Convenient
You can easily report breakdowns on the phone or online 24/7.
Supportive
We acknowledge that not all repairs are straightforward, so we ensure that customers are fully supported and informed throughout the process.
Responsive
We are always available within seconds during core hours for general queries and 24hrs for emergencies
