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Answers to the most common questions about our boiler cover, servicing and repairs, all in one place.
Boiler cover is a plan that protects you from the cost of repairing your boiler and heating system if it breaks down. It usually includes parts, labour, call-outs, and sometimes an annual service.
You pay a monthly fee, and if your boiler breaks down, an engineer is sent out and repairs are covered depending on your plan.
Most plans include boiler repairs, parts, labour, and call-outs. Some also include heating, plumbing, electrics, and servicing.
Plans range from basic boiler cover to full home cover, including heating, plumbing, electrics, and additional services.
Yes, depending on its condition and age. Older boilers may still be eligible for cover.
Boiler cover typically costs between £5 and £17 per month depending on the level of cover.
Compare what’s included, response times, call-out fees, and whether servicing is included.
Yes. Annual servicing helps keep your boiler safe, efficient, and compliant with manufacturer requirements.
Yes. Most manufacturers require yearly servicing to maintain warranties and ensure safe operation
Yes. It helps avoid unexpected repair costs and ensures quick support when something goes wrong.
Choose a plan based on your needs — from basic boiler cover to full home protection.
PlusHeat provides boiler cover, servicing, heating, plumbing, electrics, and home emergency support.
Most common repairs are covered, but some parts or issues may be excluded depending on your plan.
Yes, most plans include parts and labour for repairs.
If a boiler cannot be fixed, replacement may be considered depending on your plan.
Yes. You can upgrade your plan at any time to include additional cover.
The basic plan includes essential checks and a boiler service to keep your system running safely.
All engineers are Gas Safe registered and fully qualified to carry out maintenance, repairs, and servicing
Yes. PlusHeat provides coverage across the UK through a network of qualified engineers.
You can report the issue and an engineer will be arranged to assess and fix the problem as quickly as possible.
In most cases, engineers attend within 24–48 hours, with faster response for emergencies.
Check basic things like pressure and thermostat first. If the issue continues, report a breakdown and an engineer will assist.
Common signs include no heating, no hot water, strange noises, leaks, or error codes.
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