Platinum Cover Plan

Home Emergency Maintenance

Now, this is plan is a cut above the rest! Our Platinum Plan is the complete, we’ve got you covered; maintenance plan that covers all angles. As well as covering all the main elements of the home, this plan will assist you with all the little extras that need doing around the house. as always, you also have the option of including even more services in your plan with our fantastic selection of add-ons.

Your Plan and Add-Ons

Your boiler type

What you'll pay

If you choose to pay by direct debit your first payment will be processed within 5 - 7 working days. If you opt to pay by recurring card payment, your first payment will be processed today.

Your call-out fee

If you include an call-out fee with your plan you will not be charged this fee today when you sign up. This fee will only be charged per separate fault.
Questions? Give us a call
0808 164 2892

Plan Includes

Boiler & Controls
Boiler Service
Central Heating
Plumbing
Electrics
Drainage
Roofing
Home Security
Pest Control
Handyman

Select your Add-ons

Gas Fire Service+ £48.00/yr
Gas Fire+ £48.00/yr
Smart Thermostat Controls+ £60.00/yr

What’s included in this plan?

Boiler and controls

  • Internal gas supply pipe and fittings
  • A single mains gas fuelled boiler including any manufacturer fitted parts inside.

Electrics

  • Internal mains electric wiring
  • Fuse boards & circuit breakers
  • Sockets & switches

Central heating

  • Hot water pipes
  • Radiators pipes and valves
  • Central heating pump, motorised valves
  • Thermostats, (non smart) heating controls and frost stats.

Plumbing

  • Cold water pipes
  • Cold water tank and overflow
  • Leaking Taps (£50 Fixed Fee applies)
  • Toilet
  • Ball cocks, siphons and valves
  • Replacement of non-ceramic tap washers

Drainage

  • Soil stack pipe
  • Blocked or leaking internal drains and waste pipe
  • Blocked or leaking external drains within your boundary (£50 Fixed Fee applies)

Home Security

  • Broken locks at your home
  • Replacement of keys
  • Boarding up broken windows or external doors

Roofing

  • Securing and protecting your home following damage to your roof

Pest Control

  • Internal Rats and Mice Infestation.
  • Removal of Wasps in the home or garden

Handyman

  • Light Installation
  • TV Mounting
  • Home Repairs
  • Fitting Blinds
  • General Handyman Services up to 1 hour per job

Included in all plans

  • 24/7 Breakdown Reporting
  • Same or next day response
  • Parts & labour included

Download Plan Documentation

Agreement Terms & Conditions

Plan Summary Document

Maintenance Plan Brochure

What’s not included in this plan?

Things We Don't Cover

  • Pre-existing and system design faults
  • Faults and inaccessible components
  • Underfloor heating
  • Any faults caused by sludge, scaling or blockages
  • Replacement taps
  • Showers

White Goods
No repairs to the following items:

  • Dishwasher
  • Washing Machine
  • Tumble Dryer
  • Combined Washer-Dryer
  • Fridge
  • Freezer / Fridge-Freezer
  • Microwave

What our customers say

Get in Touch

If you have any questions, please give us a call