Custom Cover Plan

Choose your cover options

Want to tailor your level of cover to meet the needs of your home? With our Custom Maintenance Plan, you choose from several add-ons to create a plan that’s perfect for you.

Your Plan and Add-Ons

Your boiler type

What you'll pay

If you choose to pay by direct debit your first payment will be processed within 5 - 7 working days. If you opt to pay by recurring card payment, your first payment will be processed today.

Your call-out fee

If you include an call-out fee with your plan you will not be charged this fee today when you sign up. This fee will only be charged per separate fault.
Questions? Give us a call
0808 164 2892

Plan Includes

Boiler & Controls
Boiler Service

Your Customisations

Central Heating+ £12.00/yr
Plumbing+ £8.40/yr
Electrics+ £7.80/yr
Drainage+ £7.80/yr

Select your Add-ons

Gas Fire Service+ £48.00/yr
Gas Fire+ £48.00/yr
Smart Thermostat Controls+ £60.00/yr

What’s included in this plan?

  • Boiler and controls as standard
  • Thermostats, (non smart) heating controls, frost stats
  • Clocks, timers and programmers
  • Radiators and valves
  • Hot water, feeds and expansion tanks

Included in all plans

  • 24/7 Breakdown Reporting
  • Same or next day response
  • Unlimited Callouts
  • Parts & labour included

Download Plan Documentation

Agreement Terms & Conditions

Plan Summary Document

Maintenance Plan Brochure

What’s not included in this plan?

Central Heating

  • Pumps & motorised valves
  • Clocks, timers and programmers
  • Radiators and valves
  • Hot water, feeds and expansion tanks

Electrics

  • Internal mains electric wiring
  • Fuse boards & circuit breakers
  • Sockets & switches

Things We Don't Cover

  • Pre-existing and system design faults
  • Faults and inaccessible components
  • Underfloor heating
  • Any faults caused by sludge, scaling or blockages

Plumbing
Hot and Cold Plumbing System

  • Hot & cold water pipes
  • Cold water tanks and overflows

Taps and Toilets

  • Leaking taps and running toilets
  • Ball cocks, siphons and valves
  • Replacement of non-ceramic tap washers

Water & Gas Supply Pipes

  • Hot & cold water pipes
  • Cold water tanks and overflows

White Goods
No repairs to the following items:

  • Dishwasher
  • Washing Machine
  • Tumble Dryer
  • Combined Washer-Dryer
  • Fridge
  • Freezer / Fridge-Freezer
  • Microwave

Drainage

  • Blocked or leaking internal drains and waste pipes
  • Blocked or leaking external drains within your boundary

Gas Fire

  • Repairs to a single Gas Fire including any manufacturer fitted parts inside your fire

What our customers say

Get in Touch

If you have any questions, please give us a call