Give a free month, get a free month

1. A referral is validated when the ‘Friend’ orders a new 12-month contract, selects ‘I was referred’ on
the order form and provides the email address of their ‘Referrer’. If ordering via phone or chat, it is
the responsibility of the customer to declare if they were referred. All referrals must be confirmed
during the order process to be valid.
2. Once a referral is validated, both the Friend and Referrer will receive an email notification.
3. The standard referral reward is 1 month bill credit to the Referrer, and 1 month bill credit to the
Friend.
4. Rewards will be paid once the Friend’s PlusHeat account has been active for 30 days.
5. You do not need to be a PlusHeat customer to make a referral. However, if you make a referral and
do not have an active PlusHeat account, you will not be eligible for a referral reward. Only the Friend
referred will receive 1 month bill credit.
6. Referral rewards are variable. PlusHeat reserves the right to withdraw or change the referral
promotion at any time, with or without notice.
7. Bill credit rewards can only be used to subsidise bills or monies owed to PlusHeat and cannot be
exchanged for cash.
8. You cannot recommend yourself or anyone else at your address.
9. Maximum of 12 referrals per calendar year per household are eligible on this scheme. If you’d like
to refer more friends, please email details through to support@plusheat.co.uk
10. Check that your friend is happy to hear about this offer from PlusHeat before you refer them.
11. We’ll withhold rewards if we reasonably suspect fraudulent activity. All decisions made by
PlusHeat are final.
12. PlusHeat employees or their family are eligible for the referral scheme.
13. This offer is not applicable when the Friend is, or has at some previous time, been a customer
with PlusHeat.
14. Refer a friend is valid for residential customers only. Business customers are excluded.