What is Boiler Cover


Boiler cover refers to a service or insurance plan that provides protection and support for your boiler system. It is designed to offer peace of mind by ensuring that you have access to professional assistance in the event of a boiler breakdown or related issues.
What is Boiler Cover

What is Boiler Cover?

Boiler cover refers to a service or insurance plan that provides protection and support for your boiler system. It is designed to offer peace of mind by ensuring that you have access to professional assistance in the event of a boiler breakdown or related issues. Boiler cover typically includes a range of benefits, such as repairs, servicing, emergency callouts, and sometimes even replacement parts.

Having boiler cover in place can be highly beneficial, especially during the colder months when a functioning boiler is essential for heating your home and providing hot water. Here are some key points to understand about boiler cover:

Protection against unexpected breakdowns: 

Boiler cover acts as a safety net, shielding you from the financial burden of unexpected repair costs. If your boiler breaks down, the provider will send out an engineer to assess the issue and carry out necessary repairs. This ensures that you can quickly restore heating and hot water in your home without worrying about hefty repair bills.

Regular servicing and maintenance: 

Many boiler cover plans include annual servicing as part of the package. This ensures that your boiler is inspected and maintained by a qualified engineer, even when it's functioning properly. Regular servicing helps identify any potential problems early on, preventing major breakdowns and improving the overall efficiency and longevity of your boiler.

Emergency callouts: 

Boiler cover often includes 24/7 emergency callout services. If your boiler fails outside of regular business hours, you can contact the provider's helpline, and they will send an engineer to address the issue promptly. This feature provides reassurance, particularly during critical situations or extreme weather conditions.

Access to qualified engineers: 

With boiler cover, you have access to a network of qualified and experienced engineers. These professionals have the expertise to diagnose and repair boiler issues efficiently. They are knowledgeable about various boiler models and can provide accurate solutions, ensuring that your heating system is in safe hands.

Additional benefits and perks: 

Depending on the provider and plan chosen, boiler cover may come with additional benefits. These can include discounts on replacement parts, extended warranties, priority service, or coverage for other components of your heating system, such as radiators or controls.

Flexibility in coverage options: Boiler cover plans often offer different levels of coverage to suit varying needs and budgets. You can choose from basic plans that focus on essential repairs and servicing, to more comprehensive options that provide a wider range of benefits and additional coverage for associated systems.

In summary, boiler cover provides a valuable safety net by offering protection, maintenance, and prompt assistance in the event of a boiler breakdown. It ensures that you can quickly address issues, maintain the efficiency of your heating system, and enjoy uninterrupted heating and hot water in your home. By selecting the appropriate boiler plan that meets your needs, you can ensure that your boiler is well-protected, giving you peace of mind.

What does boiler cover include?

Boiler cover typically includes the following components:


Boiler cover includes coverage for the cost of repairs when your boiler malfunctions or breaks down. This can encompass both the parts and labour costs required to fix the issue. The specific coverage will vary depending on the policy and provider you choose.

Parts Replacement: 

If any components of your boiler need to be replaced during the repair process, boiler cover often includes coverage for the cost of those parts. This can help alleviate the financial burden of purchasing expensive boiler components.

Emergency Callouts: 

Many boiler cover policies offer access to a 24/7 emergency helpline. In the event of a boiler breakdown, you can contact the helpline, and they will arrange for a qualified engineer to visit your property as quickly as possible. This ensures prompt assistance, even outside of regular business hours.

Annual Service: 

Some policies include an annual service as part of the package. This means that a qualified engineer will visit your property each year to conduct a thorough inspection, cleaning, and maintenance of your boiler. Regular servicing helps identify potential issues early on and ensures the continued efficiency and reliability of your heating system.

Additional Benefits: 

Depending on the policy, boiler cover may offer additional benefits such as unlimited callouts, priority service, access to other home emergency services, or coverage for related equipment, such as radiators or pipework. These additional benefits can vary from provider to provider, so it's essential to review the policy details to understand what is included.

It's important to note that the specific coverage and inclusions of boiler cover can vary depending on the policy you choose and the provider offering it. Some policies may have certain limitations, exclusions, or specific terms and conditions that you should review carefully before purchasing.

What is boiler cover and do I need it?

Boiler cover, also known as boiler insurance or boiler breakdown cover, is an insurance policy that provides financial protection against unexpected breakdowns, repairs, and sometimes replacement of your boiler.

It typically includes coverage for parts, labour, and emergency callouts.

Boiler cover offers homeowners peace of mind by ensuring that they are protected from the potentially high costs associated with boiler repairs or replacement.

Whether or not you need boiler cover depends on your circumstances and preferences.

Here are some factors to consider when deciding if boiler cover is right for you:

Age and Condition of Your Boiler: 

If your boiler is relatively new and still covered by a manufacturer's warranty, you may not immediately require boiler cover. However, once the warranty expires, boiler cover can provide ongoing protection and financial peace of mind.

Financial Considerations: 

Boiler repairs and replacements can be expensive. If you prefer to avoid sudden and potentially significant out-of-pocket expenses, boiler cover can be a wise investment. It helps spread the cost of repairs through monthly or annual premiums, making it easier to budget for unexpected boiler-related expenses.

Availability of Emergency Assistance: 

Boiler cover often includes access to a 24/7 emergency helpline and prompt engineer callouts. If you rely heavily on your boiler for heating and hot water, and you want the assurance that help will be readily available in case of a breakdown, boiler cover can provide the emergency assistance you need.

Maintenance and Servicing: 

Regular boiler servicing is essential for the efficient and safe operation of your boiler. Some boiler cover policies include annual servicing as part of the package. If you prefer to have a professional engineer conduct regular maintenance and inspections of your boiler, a bundled boiler cover with servicing can be a convenient option.

Peace of Mind: 

Having boiler cover offers peace of mind, knowing that you are protected against unexpected boiler breakdowns and associated costs. It eliminates the stress and inconvenience of finding an engineer at short notice and worrying about expensive repairs or replacements.

It's important to note that boiler cover is not a legal requirement. However, it can be a valuable investment for homeowners who want financial protection, emergency assistance, and the convenience of regular servicing for their boilers. Before purchasing boiler covers, carefully review different policies, consider the coverage options, and compare quotes from reputable providers to ensure you choose the right level of protection for your specific needs and budget.

How does boiler cover work?

Boiler cover works by providing financial protection and assistance in the event of a boiler breakdown or malfunction. Here's a breakdown of how boiler cover typically works:

Purchasing a Policy: 

You start by selecting a boiler cover policy from an insurance provider. There are various types of policies available, offering different levels of coverage and benefits. You can choose the one that best suits your needs and budget.

Paying Premiums: 

Once you've selected a boiler cover policy, you will be required to pay regular premiums. Premiums can be paid monthly or annually, depending on the terms of the policy. These premiums cover the cost of the coverage provided by the policy.

Reporting a Boiler Breakdown: 

In the event of a boiler breakdown or malfunction, you would typically contact the insurance provider's dedicated helpline or claims department. They will guide you through the process and gather the necessary information about the issue.

Dispatching an Engineer: 

Once you've reported the breakdown, the insurance provider will arrange for a qualified engineer to visit your property and assess the problem. The engineer will be dispatched based on the urgency of the situation, and many policies offer 24/7 emergency callouts.

Repair or Replacement: 

The engineer will diagnose the issue with your boiler. They will determine if it can be repaired. If repair is possible, they will carry out the necessary repairs, including replacing any faulty parts. If the boiler is deemed beyond repair, some policies may cover the cost of a replacement boiler.

Coverage and Exclusions: 

The coverage provided by boiler cover policies can vary, so it's important to review the terms and conditions of your specific policy. Certain exclusions or limitations may apply, such as pre-existing conditions, age restrictions, or specific parts not covered. Familiarize yourself with the coverage details to understand what is included and any limitations that may affect your claim.

Annual Servicing: 

Some boiler cover policies include annual servicing as part of the package. This involves a qualified engineer visiting your property to conduct routine maintenance, inspection, and cleaning of your boiler. Regular servicing helps maintain the efficiency and reliability of your boiler and can help identify potential issues before they lead to breakdowns.

It's worth noting that each boiler cover policy may have its specific procedures and requirements. It's essential to carefully read the terms and conditions of your policy and understand the coverage provided, including any deductibles or excesses that may apply.

Overall, boiler cover works by providing financial protection and access to professional engineers for repairs or replacements when your boiler malfunctions. It offers peace of mind and helps ensure the smooth operation of your heating system.

Does boiler cover include radiators?

Boiler cover typically focuses on the boiler itself and its associated components, such as the pump, controls, and internal parts. While boiler cover policies vary, they generally do not include coverage for radiators as part of the standard package. Radiators are considered separate elements of the central heating system and are not directly related to the boiler's function.

However, some boiler cover policies may offer optional add-ons or extended coverage that includes radiators and other heating system components. These add-ons may come at an additional cost, so it's important to review the policy details and any available options to determine if radiator coverage is included or can be added to your boiler cover policy.

Additionally, if your central heating system experiences issues that affect multiple radiators and are directly related to the boiler's malfunction, such as problems with circulation or heating distribution, the repairs or fixes required may fall under the scope of the boiler cover policy.

To ensure clarity, it's advisable to carefully review the terms and conditions of the boiler cover policy you are considering and consult with the insurance provider to understand the specific coverage offered for radiators or any additional options available for comprehensive heating system coverage.

Does boiler cover include the pump?

The coverage provided by a boiler cover policy can vary depending on the specific terms and conditions of the policy you have or are considering. In some cases, boiler cover policies may include the pump as part of the covered components. However, it's important to carefully review the details of the policy or contact the insurance provider directly to confirm what exactly is covered.

Boiler cover policies typically protect the cost of repairing or replacing various components of your boiler and central heating system in the event of a breakdown. Commonly covered components may include the boiler itself, controls, thermostats, valves, and sometimes the pump. However, it's best to check the policy wording or consult with the insurance provider to determine the precise coverage details.

Remember that different insurance providers may offer varying levels of coverage, so it's important to compare policies and consider your specific needs before making a decision.

Is it illegal to remove boiler cover?

Removing boiler cover is not illegal per se, as it refers to the act of cancelling or terminating a boiler cover policy. However, it's important to note that having boiler cover in place can benefit homeowners, as it provides protection and financial assistance in the event of a boiler breakdown or other related issues.

In some cases, having boiler cover may be a requirement imposed by a mortgage lender or landlord, particularly in rental properties. Therefore, it's crucial to review any contractual obligations or agreements that may be in place before considering the removal of boiler cover.

If you're thinking of cancelling your boiler cover policy, it's advisable to contact your insurance provider directly. They can provide you with information about the policy's terms and conditions, as well as any penalties or consequences related to its cancellation.

Is boiler cover worth it for an old boiler?

Determining whether boiler cover is worth it for an old boiler depends on various factors, including the age and condition of the boiler, your budget, and your circumstances. Here are some points to consider:

Age and condition of the boiler: 

If your boiler is older and more prone to breakdowns, having boiler cover can provide peace of mind and financial protection against costly repairs or replacements.

Cost of repairs: 

Consider the potential cost of repairing or replacing your boiler without cover. Older boilers may require more frequent repairs, and the expenses can quickly add up. Boiler cover can help mitigate these costs.

Budget and financial situation: 

Evaluate your financial situation and determine if you can comfortably cover unexpected repair or replacement costs without insurance. Moreover boiler cover spreads out the costs over monthly or annual payments, making it easier to budget for potential breakdowns.

Availability of alternative options: 

Explore other options, such as setting up an emergency fund for boiler repairs or considering a replacement boiler if your current one is outdated or inefficient. Compare the costs and benefits of these alternatives to boiler cover.

Additional benefits: 

Some boiler cover policies offer additional perks, such as annual servicing, 24/7 helplines, or emergency callouts. Consider whether these extras are valuable to you.

It's important to note that boiler cover policies typically have limitations, exclusions, and excess fees, so be sure to read the policy terms and conditions thoroughly. Additionally, if your boiler is very old or has a history of frequent breakdowns, the insurance provider may impose certain restrictions or refuse cover.

Ultimately, the decision to purchase boiler cover for an old boiler is a personal one. Assess your specific situation, weigh the costs and benefits, and consider consulting with an expert or insurance provider for guidance tailored to your needs.

Is boiler emergency cover worth it?

Boiler emergency cover can provide additional protection and peace of mind in case of unexpected boiler breakdowns or emergencies. Whether it's worth it for you depends on various factors. Here are some points to consider:

Age and condition of the boiler: 

If your boiler is older or prone to breakdowns, an emergency cover can be valuable. It ensures that you have access to prompt assistance and repairs when you need them most, minimizing the inconvenience and potential discomfort caused by a boiler failure.

The severity of the consequences: 

Consider the potential impact of a boiler breakdown on your daily life. If you heavily rely on hot water and heating, especially during colder months, having an emergency cover can help you resolve issues quickly and restore your boiler's functionality without prolonged disruption.

Financial considerations: 

Assess your budget and evaluate whether you can comfortably afford the cost of emergency repairs or callouts without insurance. Emergency cover spreads out the expenses over regular payments, making it easier to manage unexpected costs.

Availability of alternative options: 

Determine if you have alternative arrangements in place, such as access to a reliable and affordable heating engineer who can provide emergency repairs at short notice. If you have reliable alternatives, emergency cover may be less necessary.

Additional benefits: 

Review the specific features and benefits of the emergency cover policy. Some policies may include annual servicing, 24/7 helplines, or the provision of temporary heating solutions, which can enhance the value of the cover.

Existing cover or warranties: 

If your boiler is already covered under a manufacturer's warranty, extended warranty, or an existing home insurance policy, you should check if emergency boiler cover duplicates any services or benefits.

Remember to carefully read the terms and conditions of the emergency cover policy, including any limitations, exclusions, or excess fees. Compare the cost of the cover against the potential cost of emergency repairs to determine its value for you.

Ultimately, purchasing boiler emergency cover depends on your circumstances, risk tolerance, and budget. Consider your specific needs and preferences, and if you're unsure, it may be helpful to consult with an insurance provider or professional to assess the options available to you.

How long is a boiler covered for?

The length of coverage for a boiler can vary depending on different factors, including the type of warranty or cover in place. Here are some common types of coverage and their typical durations:

Manufacturer's Warranty: 

When purchasing a new boiler, it often comes with a manufacturer's warranty. The length of the warranty can vary but is typically between 1 and 10 years. The specific terms and conditions of the warranty, including what is covered and any exclusions, will be outlined by the manufacturer.

Extended Warranty: 

Some boiler manufacturers or third-party providers offer the option to purchase an extended warranty. This extends the coverage beyond the initial manufacturer's warranty period, typically for an additional fee. The duration of an extended warranty can vary, but it is commonly 1 to 5 years.

Home Insurance: 

Home insurance policies may provide some coverage for boilers, typically for accidental damage or breakdown due to specific perils. The coverage duration will depend on the terms of your home insurance policy, which can vary among insurance providers. Additionally, review your policy or contact your insurance provider to understand the specifics of boiler coverage within your home insurance policy.

Boiler Cover: 

Boiler cover policies, also called boiler insurance or service plans, offer ongoing protection for your boiler. These policies are renewable annually, and you remain covered as long as you maintain the policy and pay the premiums.

Remember, the coverage duration is not the only crucial factor. It's equally important to review the warranty or cover policy's terms, conditions, coverage limits, and exclusions. Allocate time to understand what the coverage includes, identify any exclusions, and familiarize yourself with the claim process by reviewing the documentation provided by the manufacturer, warranty provider, or insurance company.

How often should a boiler be serviced?

Boiler servicing frequency varies based on factors like boiler type, age, usage, and manufacturer recommendations. Typically, it is advised to have a boiler serviced at least once a year.

Annual servicing ensures efficient and safe boiler operation. During a service, a qualified engineer inspects and cleans components, checks for issues, and makes necessary adjustments or repairs. This proactive approach helps detect problems early and prevents major breakdowns or hazards.

Refer to the boiler manual or contact the manufacturer for specific servicing requirements. If you notice unusual noises, smells, or performance issues, promptly service the boiler regardless of the regular schedule.

Regular servicing enhances boiler longevity, reliability, energy efficiency, and safety, providing homeowners peace of mind.

Is PlusHeat better than HomeServe?

When comparing PlusHeat with HomeServe for boiler cover and boiler service, several factors make PlusHeat a favourable option:

Comprehensive cover: 

PlusHeat offers extended boiler cover that includes not only boiler repairs but also covers central heating systems, plumbing, and electrical emergencies. You can have peace of mind knowing that this wide-ranging coverage ensures the protection of multiple aspects of your home's heating and plumbing systems.

Competitive pricing: 

PlusHeat provides cost-effective pricing plans for their boiler service. Their pricing is transparent, and they offer different tiers of coverage to suit various budgets and needs. This affordability allows homeowners to access high-quality services without breaking the bank.

Dedicated customer service: 

Additionally, PlusHeat solidifies its standing as a provider of exceptional customer service. This is achieved by upholding a responsive support team that readily addresses any inquiries or concerns. Their affable and well-informed staff members are dedicated to providing swift and effective resolutions, thereby ensuring a favourable and satisfying customer experience.

Qualified and experienced engineers: 

PlusHeat has a team of highly skilled and experienced engineers. They undergo rigorous training and hold relevant certifications. These professionals are well-versed in handling boiler repairs and servicing. They understand the intricacies of different boiler models and can diagnose and address any issues effectively.

Quick response times: 

In the event of a boiler breakdown or emergency, PlusHeat prioritizes rapid response times. They understand the inconvenience and discomfort that a faulty boiler can cause, so they aim to dispatch their engineers promptly to minimize downtime and restore your heating and hot water as quickly as possible.

Additional benefits: 

Moreover, PlusHeat extends further advantages to its customers. These include reduced rates on replacement components, extended warranty coverage, and exclusive promotions for various home maintenance services. These supplementary perks significantly amplify the value inherent in their boiler cover and service packages.

Ultimately, the decision between PlusHeat and HomeServe depends on your specific needs and preferences. However, with comprehensive coverage, competitive pricing, dedicated customer service, qualified engineers, quick response times, and added benefits, PlusHeat is a compelling option to consider when comparing boiler cover and service providers.

Is PlusHeat better than British Gas?

When considering boiler and annual boiler service, PlusHeat and British Gas are two providers worth considering. Both companies offer unique benefits. In this comparison, we will focus on the advantages of choosing PlusHeat while maintaining a balanced perspective.

We will examine factors such as competitive pricing, personalized customer service, qualified engineers, prompt response times, comprehensive coverage, and flexible service options. This will help us understand why PlusHeat stands out. However, it's important to acknowledge that British Gas, being a well-established company, also has its strengths. Let's analyze the details and make an informed decision based on your specific needs and preferences.

Competitive pricing:

Moreover, PlusHeat provides competitive boiler services with transparent pricing plans. This empowers homeowners to select a package aligned with their budget, guaranteeing reliable and professional assistance without excessive costs.

Personalized customer service:

PlusHeat's reputation stems from delivering personalized customer service. They take the time to understand your specific needs and tailor their services accordingly. Their dedicated support team is responsive and attentive, ensuring that you receive the assistance and guidance you require throughout the process.

Qualified and experienced engineers:

PlusHeat's team comprises qualified and experienced engineers skilled in boiler repairs and servicing. Their expertise and knowledge enable them to handle various boiler models and diagnose issues effectively. As a result by placing your boiler in the hands of their experts, you can rest assured about the caliber of service delivered. Furthermore, their professional approach ensures your peace of mind.

Prompt response times:

PlusHeat places a strong emphasis on swift response times, particularly for boiler breakdowns or emergencies. Acknowledging the urgency inherent in such circumstances, they make every effort to promptly dispatch their skilled engineers. This promptness minimizes any inconvenience caused by a faulty boiler. Ensuring that you have your heating and hot water restored as soon as possible.

Comprehensive coverage:

PlusHeat provides comprehensive boiler insurance and service, ensuring protection for multiple aspects of your heating system. This includes covering central heating systems, plumbing, and electrical emergencies. Finally, their wide-ranging coverage gives you peace of mind, as they take care of your entire heating infrastructure.

Flexible service options:

PlusHeat provides flexible service options to accommodate your schedule. They offer convenient appointment times and work around your availability. Therefore this flexibility ensures that servicing your boiler doesn't disrupt your daily routine or commitments.

To make an informed decision based on your needs and preferences, compare PlusHeat and British Gas for their coverage, pricing, customer service, engineer qualifications, response times, and service flexibility. Similarly, considering your specific requirements is essential in this comparison.